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King County Employee Training


Learning and Development Opportunities

Online Toolkits Now Available
Online toolkits with resources, recommended classroom and online trainings, self-assessments, short videos and other information are now available to employees. The following toolkits are now available: 

  • Career development
  • Change management
  • Health and wellness
  • Internships
  • Job search
  • Leading ourselves
  • Leading people and organizations
  • Mentoring
  • Onboarding
  • Organizational development
  • Project management
  • Succession planning
  • Train the trainer 

Additional toolkits on Lominger and Administrative Support are expected to be rolled out mid-December, while toolkits for Customer Service, Employee Engagement and others will be available in early 2014. All toolkits will be constantly updated and will soon include “best practices” from departments/divisions. 

You will find these toolkits here.  For more information, contact kctraining@kingcounty.gov.  


King County eLearning is a new online learning platform that gives King County employees free access to more than 2,000 training courses and videos from work or home, 24/7. Click here to log in. Note that King County eLearning is being rolled out to County employees department by department. If you’re department or agency has not launched King County eLearning, you will not be able to log in to the site. For more information please contact kctraining@kingcounty.gov.


Please make sure that you have the approval of your manager before attending any training. If there is a fee associated with the training, make sure that your manager understands that this training is not already pre-paid by King County and that your home department will be responsible for all associated fees. All Community College Classes are $160 - full day, $79 - half day.

There is a 2 (business) day cancellation policy (unless otherwise noted) for all classes that carry a fee to the department.  If an employee cancels their registration within the 2 (business) day window of time, that employee’s department will be charged the full amount. For questions regarding the training and all registration inquiries, please contact kctraining@kingcounty.gov


July Training

Painless Business Writing, July 23, 1 - 4 p.m., Seattle Central College, Broadway Edison Bldg, Room 1139D
You can write clear, powerful, effective business documents--without the headaches! In this hands-on workshop you'll learn to clarify your message, communicate complex information, avoid common mistakes, edit and proofread your writing, use proper grammar and punctuation, and write business letters that get results. Register Here: https://www.eventbrite.com/e/painless-business-writing-registration-9774217949

Facilitating Effective Meetings, July 28, 8:30 a.m. - 4:30 p.m., Chinook Bldg., Room 121
Facilitating Effective Meetings is a one day class on how to design and facilitate effective meetings. Learn about the role of a facilitator and a recorder. Learn communication skills a facilitator uses and how to use an agenda. Group decision making techniques are also covered along with an opportunity to use all these skills in several fun group exercises. Register Here: https://www.eventbrite.com/e/facilitating-effective-meetings-registration-12124555873

Introduction to Strategic Planning, July 29, 8 a.m. - noon, Chinook Bldg., Room 126
What is the difference between mission and vision? Do goals or objectives come first? Who should be involved in developing my plan and how long should it take?  This training provides an overview of what strategic planning is, when and why to develop a strategic plan, and how it fits with other management systems and functions.  The basic elements and processes used to develop a strategic plan and key issues that need to be addressed with implementing strategic plans will be described.  Participants will be provided with several planning tools to help with a planning effort. Register Here: https://www.eventbrite.com/e/introduction-to-strategic-planning-registration-12124762491

Stories That Lead, July 29, 8:30 a.m. - 4:30 p.m., Chinook Bldg, Room 123
There is no passion to be found playing small—in settling for a life that is less than the one you are capable of living.” Nelson Mandela’s words remind us that each of us has the capacity to lead in our lives. Are you leading in yours? Or have you noticed cynicism and exhaustion creeping over the passion you once felt for your work? This one-day class explores creative strategies that help you renew and engage that passion so you can create a workplace—and a life—that inspires profound results.  After completing this course, you will be able to:  Describe the attributes of a leader’s voice; Explore the range of your own voice and gain insight into stories that lead you; Use a process of listening that deepens your ability to hear others’ stories; Transform conflict stories into opportunities for support and caring; and Co-create narratives that explore, shape and access leadership potential.  Register Here: https://www.eventbrite.com/e/stories-that-lead-registration-11122496687

Difficult Conversations, July 30, 8:30 a.m. - 12:30 p.m., Chinook Bldg., Room 126
This workshop prepares you for having difficult conversations by providing a framework for collaborative problem solving.  The mindset we create around conflict is based on the circumstances of the conflict and our past experiences.  This training introduces concepts, tools and skills to facilitate creating a positive mindset to guide our actions. Register Here: https://www.eventbrite.com/e/difficult-conversations-registration-12138848623

Overcoming Resistance: Building a Culture of Engagement One Story at a Time, July 31, 9 a.m. - 4 p.m., King St.Center, 8th fl. conf. room
Our work culture is perfectly organized to give us the results we are currently experiencing. So if we notice a lack of engagement, what can we do? Our natural story-telling talents can create a toxic culture of disengagement if we operate by drama stories. In this interactive one day class, we will: Explore why people disengage from work, Learn three types of stories that create drama in the workplace, Practice crafting stories that inspire vision, values, and purpose, and Tell stories to help you and your organization engage for better results. Register Here: https://www.eventbrite.com/e/overcoming-resistance-building-a-culture-of-engagement-one-story-at-a-time-tickets-11336621139


August Training

Leadership Academy - August 6, 14, 20, 27, 9:30 - 4:30 p.m., Bell Harbor Conference Center, 2211 Alaskan Way, Seattle 98121
The Leadership Academy’s intensive four day training is designed for current supervisors, managers, directors, or anyone who aspires to leadership in the future. Participants will understand the Lominger competency framework and the competencies paired with effective supervision and management. Best practices and skills which will be reviewed and applied will include communicating effectively at all levels, engaging employees, managing change, coaching, leading with and without influence, resolving conflict, motivating and building effective teams, setting and managing performance outcomes, and implementing effective corrective action processes. Participants will be able to develop and maintain effective working relationships and lead people of diverse backgrounds (ethnicity, multi-generational, cultural, race, gender, equity and social justice, and spirituality ). Participants will understand the importance of emotional intelligence and how to become more emotionally intelligent. They will be able to identify their leadership style and identify how to flex their style with their employees and others. Other topics such as delegating, onboarding new employees, managing up, problem-solving, importance of recognition, ethics, triangulation and conflict, and managing during an investigation will be covered. Important: This 4-day training may not be taken as individual one-day classes. Each day builds on the previous day. All participants must begin with "Day 1" and attend all four days to successfully complete and graduate from the academy. Register Here: https://www.eventbrite.com/e/leadership-academy-4-days-august-61420-and-27th-county-employees-registration-11946451157

Stress Management, August 6, 12:30 - 4:30 p.m., Chinook Bldg., Room 121
Stress is a normal psychological and physical reaction to the ever increasing demands of life. Surveys show that most Americans experience challenges with stress at some point during the year. In looking at the causes of stress, remember that your brain comes hard-wired with an alarm system for your protection. When your brain perceives a threat, it signals your body to release a burst of hormones to fuel your capacity for a response. This has been labeled the "fight-or-flight" response. Once the threat is gone, your body is meant to return to a normal relaxed state. Unfortunately, the nonstop stress of modern life means that your alarm system rarely shuts off. That's why stress management is so important. Stress management gives you a range of tools to reset your alarm system. Without stress management, all too often your body is always on high alert. Over time, high levels of stress lead to serious health problems. Don't wait until stress has a negative impact on your health, relationships or quality of life. Start practicing a range of stress management techniques today. Register Here: https://www.eventbrite.com/e/stress-management-registration-12125213841

Project Objectives, August 6, 8:30 a.m. - 12:30 p.m., Chinook Bldg., Room 126
An objective specifies a desired end result to be achieved by a project.  We know it needs to be S.M.A.R.T (specific, measurable, attainable, realistic and time-limited) however, how can the objective be written so that it is also a management tool.  A well-developed Project Objective can help communicate the desired project result, act as a control tool and help Senior Management more simply determine the value of a project and compare projects.  In this course we will learn the fundamentals of writing an objective, including using the S.M.A.R.T. method as well as including project value and project rationale in the statement.  We will be using examples provided by the instructor along with any real-world examples brought in by students. The Project Planning Process Series: These three modules look at the details of the project planning process – objective, milestones and work-packages, and project risk.  In these modules we discuss the value of developing each of these parts for your project and how to accomplish them. They are hand-on and exercise oriented modules that can be taken as a full series, or individually, as needed. Register Here: https://www.eventbrite.com/e/project-objectives-registration-12125408423

Creating a Change Management Plan, August 7, 8 a.m. - 12:30 p.m., King Street Center, 8th Floor Conf. Room
If your work group or organization is undergoing a major change related to people (staffing), processes, or structure, this workshop will walk you through the steps to create an effective change management plan.  In addition to having a plan to address the change issues, another benefit of bringing people together to create a change plan is the synergy and engagement that comes from a team being part of the change process.   This half-day class is open to anyone who has taken either Change Management for Leaders or King County’s Leadership Academy. Register Here: https://www.eventbrite.com/e/creating-a-change-management-plan-tickets-12127829665

MS Excel 2010 Intermediate, August 7, 9 a.m. - 4 p.m., Norht Seattle College Library Bldg (LB) Room 3129D
Expand your skills in Excel. Covers the following topics: Reordering and summarizing data including filtering, sorting, the V-Lookup function and conditional formatting. Creating charts and graphs with customization, adding sparklines, overlaying charts, and SmartArt. Formulas including construction of formulas, introduction of functions, and finding errors in calculations. Collaborating with colleagues using cell comments, tracking and managing changes, protecting workbooks and worksheets, and creating hyperlinks. Please note that class fees for ALL TECHNOLOGY training classes will be billed to individual departments.  Please make sure that you have the approval of your manager and that she or he understands that this training will be paid by the participant's home department.  Home departments will be charged $160 per student for this class, payable at time of registration. Register Here: https://www.eventbrite.com/e/ms-excel-2010-intermediate-registration-9774288159

Time Management, August 7, 1 - 4 p.m., Seattle Central College, Broadway Edison Bldg, Room 1139D
Want to increase your effectiveness and reduce stress? Learn to organize, prioritize, and manage your work load to maximize your time. Learn techniques to develop the skills to enhance the time you have for important projects and reduce the time spent on unnecessary tasks. Register Here: https://www.eventbrite.com/e/time-management-registration-9774482741

Writing Reports, August 13, 9 a.m. - noon, South Seattle College 6000 16th Ave SW, Room OLY 206
Want to see immediate improvement in your writing projects? Learn to identify your audience, include visual elements (graphs or charts) to your documents as well as develop your skills to complete your reports efficiently. No more writer's block! With these basic skills, you can learn to produce reports faster and with more clarity. Register Here: https://www.eventbrite.com/e/writing-reports-tickets-9774833791

Introduction to Access, August 13, 1 - 4 p.m., South Seattle College (Georgetown Campus) room A-120
Use Access to manage data in powerful ways. Start by learning to design, create and modify data bases. Once you have a working data base, learn to customize, create forms and reports and how to integrate it with other MS applications.  Please note that class fees for ALL TECHNOLOGY training classes will be billed to individual departments.  Please make sure that you have the approval of your manager and that she or he understands that this training will be paid by the participant's home department.  Home departments will be charged $160 per student for this class, payable at time of registration. Register Here:  https://www.eventbrite.com/e/introduction-to-access-registration-9774611125

Developing Milestones and Work-Packages with a Team, August 14, 8 a.m. - noon, Chinook Bldg, Room 126
In this course we will review the definitions of both Milestone and Work Package and see how they are the building blocks of the project network diagram.  We will then practice building the network diagram to demonstrate how this exercise can build the basic framework for any project.   Once built it helps manage the project throughout the duration of the project, including identifying work-package owners and work-package durations- giving us the project timeline and critical path.  This is a workshop-type class, which will give participants a tool that can be implemented immediately in any project. The Project Planning Process Series: These three modules look at the details of the project planning process – objective, milestones and work-packages, and project risk.  In these modules we discuss the value of developing each of these parts for your project and how to accomplish them. They are hand-on and exercise oriented modules that can be taken as a full series, or individually, as needed. Register Here: https://www.eventbrite.com/e/developing-milestones-and-work-packages-with-a-team-registration-12128272991

Project Risk Management, August 14, 1 - 4:30 p.m., Chinook Bldg, Room 126
In all projects there is some risk that the Project Objective is not met as desired.  The reasons can vary, including unforeseen schedule delays, increased costs, or quality changes - affecting the budget, schedule or both.  Project risks cannot be completely eliminated, however by completing a Risk Assessment during the planning process many of the potential project risks can be eliminated or at least mitigated.  This course will give step-by-step information on how to perform a Risk Analysis with your team and develop contingency plans and fitting work packages to lower the chances of issues surfacing which could negatively impact your project.  This course will be very hands-on.  Students can bring real-life projects to the class as examples to work on. Register Here: https://www.eventbrite.com/e/project-risk-management-registration-12128381315

Effective Communication & Conflict Management for Supervisors, August 19, 8:30 a.m. - 4:30 p.m., Administration Bldg., HRD Training Room (5th Floor)
This one day class provides skills and techniques for communicating and problem solving with employees. Topics covered include: The differences between aggressive, assertive and acquiescent behavior; The two components of effective communication; Seven active listening skills; Five assertive verbal skills; Skills used for documentation; The use of "I" Statements; A formula for dealing with defensive behavior; and A seven step process for solving problems and conflict resolution. This  class provides opportunities to apply skills to actual situations that supervisors  are dealing with on the job. Register Here: https://www.eventbrite.com/e/effective-communication-conflict-management-for-supervisors-registration-12128585927

Effective Presentations, August 20, 8:30 a.m. - 12:30 p.m., August 21, 8:30 a.m. - 4:30 p.m., Administration Bldg., HRD Training Room (5th Floor)
Day 1: This class will provide skills and techniques for writing and delivering an effective presentation.  Topics include: The four types of presentations; Doing an audience analysis; Preparing both traditional and training objectives; How objectives are used in preparing a presentation; How to use a Preliminary Plan when developing a Persuasive Presentation; Questioning techniques used during a presentation; How to interact with an audience; How to use visual aids; How to script a final plan; For homework, participants must prepare a 10-15 minute presentation they will deliver on Day 2. (Time will be provided for preparation in the afternoon portion of the class). Day 2: Each participant will have an opportunity to deliver a 10 - 15 presentation utilizing the techniques that were covered on Day 1. Participants are encouraged to stay for all the presentations and give each other feedback and suggestions on the presentation. Register Here: https://www.eventbrite.com/e/effective-presentations-2-days-august-20th-half-day-august-21st-full-day-registration-12128906887

MS Outlook 2010, August 28, 9 a.m. - noon, North Seattle College, Library Bldg, Room 3129D
Outlook has so much to offer beyond email! Navigate the tools for email, calendar, contacts and tasks. Learn how to sort your inbox and organize it with folders. Create rules to help you better manage your email and Quick Steps to make those common tasks go “quicker.” Learn the different types of appointments in the Calendar including the meeting planner tool. Set-up Contacts, including Groups, and work with Tasks as a project management tool and get beyond send and receive.   *Please note that class fees for ALL TECHNOLOGY training classes will be billed to individual departments.  Please make sure that you have the approval of your manager and that she or he understands that this training will be paid by the participant's home department.  Home departments will be charged $79.00 per student for this class, payable at time of registraion.  Register Here: https://www.eventbrite.com/e/ms-outlook-2010-registration-9775062475


September Training

Effective Communication & Conflict Managment for Individual Contributors, September 9, 8:30 a.m.- 4:30 p.m., Administration Bldg., HRD Training Room (5th Floor)
This training provides skills and techniques for communicating and problem solving with both co-workers and members of the public.  Topics include: The differences between aggressive, assertive and acquiescent behavior; The two components of effective communication; Seven active listening skills; Five assertive verbal skills, The use of "I" Statements vs. "You" Statements; A formula for dealing with defensive behavior; and A seven step process for solving problems and conflict resolution. This class will provide opportunities to apply skills to real situations back on the job. Register Here: https://www.eventbrite.com/e/effective-communication-conflict-management-for-individual-contributors-registration-12129073385

Coaching and Giving Feedback, September 25, 8:30 a.m. - 12:30 p.m., Chinook Bldg., Room 123
This half-day training covers what is involved in getting work done through others. Course content includes giving clear behavioral expectations, effective outcome-based task assignments, motivational coaching and feedback, delegation, decision-making models, removing barriers to effective communication and conflict resolution. Register Here: https://www.eventbrite.com/e/coaching-and-giving-feedback-registration-12129233865


October Training

Project Objectives, October 6, 8:30 a.m. - 12:30 p.m., Chinook Bldg, Room 126
An objective specifies a desired end result to be achieved by a project.  We know it needs to be S.M.A.R.T (specific, measurable, attainable, realistic and time-limited) however, how can the objective be written so that it is also a management tool.  A well-developed Project Objective can help communicate the desired project result, act as a control tool and help Senior Management more simply determine the value of a project and compare projects.  In this course we will learn the fundamentals of writing an objective, including using the S.M.A.R.T. method as well as including project value and project rationale in the statement.  We will be using examples provided by the instructor along with any real-world examples brought in by students. The Project Planning Process Series: These three modules look at the details of the project planning process – objective, milestones and work-packages, and project risk.  In these modules we discuss the value of developing each of these parts for your project and how to accomplish them. They are hand-on and exercise oriented modules that can be taken as a full series, or individually, as needed. Register Here: https://www.eventbrite.com/e/project-objectives-registration-12137699185

Painless Business Writing: October 8, 1 - 4 p.m., North Seattle College, 9600 College Way North
You can write clear, powerful, effective business documents--without the headaches! In this hands-on workshop you'll learn to clarify your message, communicate complex information, avoid common mistakes, edit and proofread your writing, use proper grammar and punctuation, and write business letters that get results. Register Here: https://www.eventbrite.com/e/painless-business-writing-registration-9776572993

Developing Milestones and Work-Packages with a Team, October 13, 8 a.m - noon, Chinook Bldg, Room 126
In this course we will review the definitions of both Milestone and Work Package and see how they are the building blocks of the project network diagram.  We will then practice building the network diagram to demonstrate how this exercise can build the basic framework for any project.   Once built it helps manage the project throughout the duration of the project, including identifying work-package owners and work-package durations- giving us the project timeline and critical path.  This is a workshop-type class, which will give participants a tool that can be implemented immediately in any project. The Project Planning Process Series: These three modules look at the details of the project planning process – objective, milestones and work-packages, and project risk.  In these modules we discuss the value of developing each of these parts for your project and how to accomplish them. They are hand-on and exercise oriented modules that can be taken as a full series, or individually, as needed. Register Here: https://www.eventbrite.com/e/developing-milestones-and-work-packages-with-a-team-registration-12137821551

MS Excel 2010 Intermediate, October 9, 9 a.m. - 4 p.m., South Seattle College, Georgetown Campus, Room A-120
Expand your skills in Excel. Covers the following topics: Reordering and summarizing data including filtering, sorting, the V-Lookup function and conditional formatting. Creating charts and graphs with customization, adding sparklines, overlaying charts, and SmartArt. Formulas including construction of formulas, introduction of functions, and finding errors in calculations. Collaborating with colleagues using cell comments, tracking and managing changes, protecting workbooks and worksheets, and creating hyperlinks. Please note that class fees for ALL TECHNOLOGY training classes will be billed to individual departments.  Please make sure that you have the approval of your manager and that she or he understands that this training will be paid by the participant's home department.  Home departments will be charged $160 per student for this class, payable at time of registration. Register Here: https://www.eventbrite.com/e/ms-excel-2010-intermediate-registration-9776601077

Project Risk Management, October 13, 1 - 4:30 p.m., Chinook Bldg., Room 126
In all projects there is some risk that the Project Objective is not met as desired.  The reasons can vary, including unforeseen schedule delays, increased costs, or quality changes - affecting the budget, schedule or both.  Project risks cannot be completely eliminated, however by completing a Risk Assessment during the planning process many of the potential project risks can be eliminated or at least mitigated.  This course will give step-by-step information on how to perform a Risk Analysis with your team and develop contingency plans and fitting work packages to lower the chances of issues surfacing which could negatively impact your project.  This course will be very hands-on.  Students can bring real-life projects to the class as examples to work on. Register Here: https://www.eventbrite.com/e/project-risk-management-registration-12138006103

Stress Management, October 15, 12:30 - 4:30 p.m., Chinook Bldg., Room 121
Stress is a normal psychological and physical reaction to the ever increasing demands of life. Surveys show that most Americans experience challenges with stress at some point during the year. In looking at the causes of stress, remember that your brain comes hard-wired with an alarm system for your protection. When your brain perceives a threat, it signals your body to release a burst of hormones to fuel your capacity for a response. This has been labeled the "fight-or-flight" response. Once the threat is gone, your body is meant to return to a normal relaxed state. Unfortunately, the nonstop stress of modern life means that your alarm system rarely shuts off. That's why stress management is so important. Stress management gives you a range of tools to reset your alarm system. Without stress management, all too often your body is always on high alert. Over time, high levels of stress lead to serious health problems. Don't wait until stress has a negative impact on your health, relationships or quality of life. Start practicing a range of stress management techniques today. Register Here: https://www.eventbrite.com/e/stress-management-registration-12138104397

MS Excel 2010 - Beginning, October 16, 9 a.m. - 4 p.m., Seattle Central College, BE Bldg, Room 1139D
Unleash the power of Exel 2010 by learning to use the basic features including ribbon, toolbar, formatting, and the command tabs. Thi program is an outstanding way to use and present data in usable ways to enhance reports, presentations, and other documents. Please note that class fees for ALL TECHNOLOGY training classes will be billed to individual departments.  Please make sure that you have the approval of your manager and that she or he understands that this training will be paid by the participant's home department.  Home departments will be charged $160 per student for this class, payable at time of registration. Register Here: https://www.eventbrite.com/e/ms-excel-2010-beginning-registration-9776697365

Stories That Lead, October 17, 8:30 a.m. - 4:30 p.m., Administration Bldg., HRD Training Room (5th Floor)
“There is no passion to be found playing small—in settling for a life that is less than the one you are capable of living.” Nelson Mandela’s words remind us that each of us has the capacity to lead in our lives. Are you leading in yours? Or have you noticed cynicism and exhaustion creeping over the passion you once felt for your work? This one-day class explores creative strategies that help you renew and engage that passion so you can create a workplace—and a life—that inspires profound results.  After completing this course, you will be able to:  Describe the attributes of a leader’s voice; Explore the range of your own voice and gain insight into stories that lead you; Use a process of listening that deepens your ability to hear others’ stories; Transform conflict stories into opportunities for support and caring; and Co-create narratives that explore, shape and access leadership potential. Register Here: https://www.eventbrite.com/e/stories-that-lead-registration-12138270895

Proofreading, OCtober 22, 9 a.m. - noon, South Seattle College, 6000 16th Ave Southwest
Be confident in proofing and editing documents once you know the secrets to effective business English. Let us help take the mystery out of the English grammar, punctuation, and commmonly misused terms. Strengthen your documents or presentations after learning the art of editing and proofing. Register Here: https://www.eventbrite.com/e/proofreading-tickets-9776735479

Time Management, October 22, 1 - 4 p.m., South Seattle College, 6000 16th Ave SW
Want to increase your effectiveness and reduce stress? Learn to organize, prioritize, and manage your work load to maximize your time. Learn techniques to develop the skills to enhance the time you have for important projects and reduce the time spent on unnecessary tasks. Register Here: https://www.eventbrite.com/e/time-management-registration-9776805689

Difficult Conversations, October 22, 8:30 a.m. - 12:30 p.m., Chinook Bldg, Room 123
This workshop prepares you for having difficult conversations by providing a framework for collaborative problem solving.  The mindset we create around conflict is based on the circumstances of the conflict and our past experiences.  This training introduces concepts, tools and skills to facilitate creating a positive mindset to guide our actions. Register Here: https://www.eventbrite.com/e/difficult-conversations-registration-12139025151

Introduction to Strategic Planning, October 29, 8 a.m. - noon, Chinook Bldg., Room 126
What is the difference between mission and vision? Do goals or objectives come first? Who should be involved in developing my plan and how long should it take?  This training provides an overview of what strategic planning is, when and why to develop a strategic plan, and how it fits with other management systems and functions.  The basic elements and processes used to develop a strategic plan and key issues that need to be addressed with implementing strategic plans will be described.  Participants will be provided with several planning tools to help with a planning effort. Register Here: https://www.eventbrite.com/e/introduction-to-strategic-planning-registration-12139121439

Facilitating Effective Meetings, October 31, 8:30 a.m. - 4:30 p.m., Chinook Bldg., Room 126
Facilitating Effective Meetings is a one day class on how to design and facilitate effective meetings. Learn about the role of a facilitator and a recorder. Learn communication skills a facilitator uses and how to use an agenda. Group decision making techniques are also covered along with an opportunity to use all these skills in several fun group exercises. Register Here: https://www.eventbrite.com/e/facilitating-effective-meetings-registration-12139253835


November Training

Writing Reports, November 5, 1 - 4 p.m., Seattle Central College, BE Bldg., Room 1139D
Want to see immediate improvement in your writing projects? Learn to identify your audience, include visual elements (graphs or charts) to your documents as well as develop your skills to complete your reports efficiently. No more writer's block! With these basic skills, you can learn to produce reports faster and with more clarity. Register Here: https://www.eventbrite.com/e/writing-reports-tickets-9776891947

Effective Presentations, November 4, 8:30 a.m. - 12:30 p.m., November 5, 8:30 a.m. - 4:30 p.m., Administration Bldg., HRD Training Room (5th Floor)
Day 1: This class will provide skills and techniques for writing and delivering an effective presentation.  Topics include: The four types of presentations; Doing an audience analysis; Preparing both traditional and training objectives; How objectives are used in preparing a presentation; How to use a Preliminary Plan when developing a Persuasive Presentation; Questioning techniques used during a presentation; How to interact with an audience; How to use visual aids; How to script a final plan; For homework, participants must prepare a 10-15 minute presentation they will deliver on Day 2. (Time will be provided for preparation in the afternoon portion of the class). Day 2: Each participant will have an opportunity to deliver a 10 - 15 presentation utilizing the techniques that were covered on Day 1. Participants are encouraged to stay for all the presentations and give each other feedback and suggestions on the presentation. Register Here: https://www.eventbrite.com/e/effective-presentations-2-days-november-4th-half-day-november-5th-full-day-registration-12139416321

Effective Communication & Conflict Management for Supervisors, November 6, 8:30 a.m. - 4:30 p.m., Administration Bldg., HRD Training Room (5th Floor)
This training provides skills a
nd techniques for communicating and problem solving with both co-workers and members of the public.  Topics include: The differences between aggressive, assertive and acquiescent behavior; The two components of effective communication; Seven active listening skills; Five assertive verbal skills, The use of "I" Statements vs. "You" Statements; A formula for dealing with defensive behavior; and A seven step process for solving problems and conflict resolution. This class will provide opportunities to apply skills to real situations back on the job. Register Here: https://www.eventbrite.com/e/effective-communication-conflict-management-for-supervisors-registration-12139558747

MS Excel 2010 Intermediate, November 6, 9 a.m. - 4 p.m., Seattle Central College, BE Bldg., Room 1139D
Expand your skills in Excel. Covers the following topics: Reordering and summarizing data including filtering, sorting, the V-Lookup function and conditional formatting. Creating charts and graphs with customization, adding sparklines, overlaying charts, and SmartArt. Formulas including construction of formulas, introduction of functions, and finding errors in calculations. Collaborating with colleagues using cell comments, tracking and managing changes, protecting workbooks and worksheets, and creating hyperlinks. Please note that class fees for ALL TECHNOLOGY training classes will be billed to individual departments.  Please make sure that you have the approval of your manager and that she or he understands that this training will be paid by the participant's home department.  Home departments will be charged $160 per student for this class, payable at time of registration. Register Here: https://www.eventbrite.com/e/ms-excel-2010-intermediate-registration-9776930061

Coaching and Giving Feedback, November 7, 8:30 a.m. 12:30 p.m., Chinook Bldg., Room 126
This half-day training covers what is involved in getting work done through others. Course content includes giving clear behavioral expectations, effective outcome-based task assignments, motivational coaching and feedback, delegation, decision-making models, removing barriers to effective communication and conflict resolution. Register Here: https://www.eventbrite.com/e/coaching-and-giving-feedback-registration-12139661053

Overcoming Resistance: Building a Culture of Engagement One Story at a Time, November 7, 9 a.m. - 4 p.m., King Street Center, 8th Floor Conference Room
Our work culture is perfectly organized to give us the results we are currently experiencing. So if we notice a lack of engagement, what can we do? Our natural story-telling talents can create a toxic culture of disengagement if we operate by drama stories. In this interactive one day class, we will: Explore why people disengage from work; Learn three types of stories that create drama in the workplace; Practice crafting stories that inspire vision, values, and purpose; Tell stories to help you and your organization engage for better results. Register Here: https://www.eventbrite.com/e/overcoming-resistance-building-a-culture-of-engagement-one-story-at-a-time-tickets-12139865665

Writing Effective Emails, November 12, 1 - 4 p.m., North Seattle College
Are you buried in email? Reduce your email stress and learn to use email as an effective business communication tool. In this entertaining and informative workshop, you’ll learn to compose clear, powerful email messages; organize your inbox; use email more efficiently; know when (and when not) to send email; and avoid embarrassing email mistakes. Register Here: https://www.eventbrite.com/e/writing-effective-emails-registration-9777124643


December Training

Team Building, December 2, 1 - 4 p.m., North Seattle College
Powerful outcomes come from cohesive teams! Discover ways to strengthen your group, oversome challenges, and deliver results. Learn to work with difficult people, enhance communications and seamless coordination skills. Register Here: https://www.eventbrite.com/e/team-building-tickets-9777206889

MS Outlook 2010, December 11, 1 - 4 p.m - North Seattle College, LB Bldg., Room LB 3415
Outlook has so much to offer beyond email! Navigate the tools for email, calendar, contacts and tasks. Learn how to sort your inbox and organize it with folders. Create rules to help you better manage your email and Quick Steps to make those common tasks go “quicker.” Learn the different types of appointments in the Calendar including the meeting planner tool. Set-up Contacts, including Groups, and work with Tasks as a project management tool and get beyond send and receive. *Please note that class fees for ALL TECHNOLOGY training classes will be billed to individual departments.  Please make sure that you have the approval of your manager and that she or he understands that this training will be paid by the participant's home department.  Home departments will be charged $79.00 per student for this class, payable at time of registration. Register Here:  https://www.eventbrite.com/e/ms-outlook-2010-registration-9799830557


About the South Seattle, North Seattle, and Seattle Central College Classes

Full-day classes run from 9:00 am to 4:00 pm with an hour for lunch

Please note that class fees for all Technology training classes will be billed to individual departments. Please make sure that you have the approval of your manager and that she or he understands that this training will be paid by the participant's home department.  Home departments will be charged $160 per student for this class.  There is a 2 (business) day cancellation policy for all classes that carry a fee to the department.  If an employee cancels their registration within the 2 (business) day window of time, that employee’s department will be charged the full amount.

College Class Locations

  • South Seattle College: Georgetown Campus, 6737 Corson Avenue South, Seattle, WA 98108
  • Seattle Central College: 1701 Broadway, Seattle, WA 98122
  • North Seattle College: 9600 College Way North, Seattle, Washington 98103