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King County Employee Training


King County training and development opportunities are now open to other jurisdictions, community and business partners through "Training and Development Institute (TDI)". Please visit the TDI website to learn more and register for classes.

(Note* only King County Employees can register for classes from this King County Employee Training page. If you are a County employee, scroll down to get more information about upcoming development opportunities and registration information.)

Learning and Development Opportunities

King County Desktop Academy - Learn exactly the Microsoft Office skills you need-- faster than ever before! Mentor-led training combines one-on-one expert instruction, state-of-the art learning resources, a personalized learning plan, and significantly greater scheduling flexibility. Now you can learn exactly what you need to learn -- with full support from an expert instructor. Choose from over 150 lessons / topics. Classes include Access, Excel, Outlook, PowerPoint, Project & Word. Attend in half-day or full-day sessions. $149 / half-day session 8 – 11:30 a.m. or 12:30 – 4 p.m. - $187 / full day session 8 a.m. – 4 p.m. Requires supervisor approval and payment by home department at time of registration. Register Here:  http://www.tlglearning.com/KingCounty.aspx


King County eLearning is a new online learning platform that gives King County employees free access to more than 2,000 training courses and videos from work or home, 24/7. Click here to log in. Note that King County eLearning is being rolled out to County employees department by department. If you’re department or agency has not launched King County eLearning, you will not be able to log in to the site. For more information please contact kctraining@kingcounty.gov.


Online Toolkits Now Available
Online toolkits with resources, recommended classroom and online trainings, self-assessments, short videos and other information are now available to employees. The following toolkits are now available: 

  • Career development
  • Change management
  • Health and wellness
  • Internships
  • Job search
  • Leading ourselves
  • Leading people and organizations
  • Mentoring
  • Onboarding
  • Organizational development
  • Project management
  • Succession planning
  • Train the trainer 

Additional toolkits on Lominger and Administrative Support are expected to be rolled out mid-December, while toolkits for Customer Service, Employee Engagement and others will be available in early 2014. All toolkits will be constantly updated and will soon include “best practices” from departments/divisions. 

You will find these toolkits here.  For more information, contact kctraining@kingcounty.gov.  


Please make sure that you have the approval of your manager before attending any training. If there is a fee associated with the training, make sure that your manager understands that this training is not already pre-paid by King County and that your home department will be responsible for all associated fees. All Community College Classes are $160 - full day, $79 - half day.

There is a 2 (business) day cancellation policy (unless otherwise noted) for all classes that carry a fee to the department.  If an employee cancels their registration within the 2 (business) day window of time, that employee’s department will be charged the full amount. For questions regarding the training and all registration inquiries, please contact kctraining@kingcounty.gov


October Training

Introduction to Strategic Planning, October 29, 8 a.m. - noon, Chinook Bldg., Room 126
What is the difference between mission and vision? Do goals or objectives come first? Who should be involved in developing my plan and how long should it take?  This training provides an overview of what strategic planning is, when and why to develop a strategic plan, and how it fits with other management systems and functions.  The basic elements and processes used to develop a strategic plan and key issues that need to be addressed with implementing strategic plans will be described.  Participants will be provided with several planning tools to help with a planning effort. Register Here: https://www.eventbrite.com/e/introduction-to-strategic-planning-registration-12139121439

Leadership Academy, October 30, November 5, 12 & 18, 9 am - 4:30 pm, McCaw Hall, 321 Mercer Street, Seattle - Attendance at all Four Days is Mandatory for Completion Credit - The Leadership Academy’s intensive four day training is designed for current supervisors, managers, directors, or anyone who aspires to leadership in the future. Participants will understand the Lominger competency framework and the competencies paired with effective supervision and management. Best practices and skills which will be reviewed and applied will include communicating effectively at all levels, engaging employees, managing change, coaching, leading with and without influence, resolving conflict, motivating and building effective teams, setting and managing performance outcomes, and implementing effective corrective action processes. Participants will be able to develop and maintain effective working relationships and lead people of diverse backgrounds (ethnicity, multi-generational, cultural, race, gender, equity and social justice, and spirituality). Participants will understand the importance of emotional intelligence and how to become more emotionally intelligent. They will be able to identify their leadership style and identify how to flex their style with their employees and others. Other topics such as delegating, onboarding new employees, managing up, problem-solving, importance of recognition, ethics, triangulation and conflict, and managing during an investigation will be covered. Register Here: https://www.eventbrite.com/e/leadership-academy-4-days-october-30th-november-5th-november-12th-and-november-18th-county-employees-registration-12359534701

Deafness Awareness, October 30, 11:30 a.m. - 1:30 p.m., King County Courthouse C-912
This presentation will address how to work effectively with deaf and hard of hearing people, as well as the various kinds of assistive technology equipment available for deaf and hard of hearing people. Ariele will provide extensive information about "Deaf Awareness – Understanding Deaf Culture." Join us to get a better understanding of deafness and how to be sensitive to the customer service needs of this disability group. Preregistration is required -- contact Roxanne Vierra, Disability Compliance Specialist, Office of Civil Rights & Open Government, Roxanne.Vierra@kingcounty.gov or 206-263-2453.


November Training

Basic Equity and Social Justice, November 5, 8:30 a.m. - noon, Admin Bldg. 5th floor training room
King County’s work on Equity and Social Justice is an integrated approach that applies the King County Strategic Plan’s “fair and just” principle intentionally in all that the county does. Participants will be asked to share their ideas on how King County, their department and division/work group can move forward on reducing inequities in all aspects of its decision-making, organizational practices, and community engagement. This 3.5 hour training will cover topics such as the importance of Equity and Social Justice in King County, Equity and Social Justice guiding principles & practices and how they apply to county policies, the Determinants of Equity, organizational practices, delivery of services and community engagement. It will include a facilitated discussion of part of the film series "Unnatural Causes: Is Inequality Making Us Sick." Register Here: https://www.eventbrite.com/e/basic-equity-and-social-justice-registration-12761569197

Leveraging Personality Styles to Create Success, November 5, 1 - 4 p.m., Chinook Bldg., Room 121/123
Are you one of those people who have ever thought this?  Understanding what your personality style is, recognizing other styles, and being able to flex your style to better communicate with others is key to a more satisfying and productive work life.  This interactive and fun workshop will include several assessments, skills and hints for understanding, managing and creating better communication and relationships at work. Learn how to identify your strengths and weaknesses based on your style. Learn to identify other styles and adjust for more effective communication. Gain skills in giving and receiving feedback. Register Here: http://www.eventbrite.com/e/leveraging-personality-styles-to-create-success-king-county-government-tickets-12878198037

Writing Reports, November 5, 1 - 4 p.m., Seattle Central College, BE Bldg., Room 1139D
Want to see immediate improvement in your writing projects? Learn to identify your audience, include visual elements (graphs or charts) to your documents as well as develop your skills to complete your reports efficiently. No more writer's block! With these basic skills, you can learn to produce reports faster and with more clarity. Register Here: https://www.eventbrite.com/e/writing-reports-tickets-9776891947

MS Excel 2010 Intermediate, November 6, 9 a.m. - 4 p.m., Seattle Central College, BE Bldg., Room 1139D
Expand your skills in Excel. Covers the following topics: Reordering and summarizing data including filtering, sorting, the V-Lookup function and conditional formatting. Creating charts and graphs with customization, adding spark-lines, overlaying charts, and SmartArt. Formulas including construction of formulas, introduction of functions, and finding errors in calculations. Collaborating with colleagues using cell comments, tracking and managing changes, protecting workbooks and worksheets, and creating hyperlinks. Please note that class fees for ALL TECHNOLOGY training classes will be billed to individual departments.  Please make sure that you have the approval of your manager and that she or he understands that this training will be paid by the participant's home department.  Home departments will be charged $160 per student for this class, payable at time of registration. Register Here: https://www.eventbrite.com/e/ms-excel-2010-intermediate-registration-9776930061

Coaching and Giving Feedback, November 7, 8:30 a.m. 12:30 p.m., Chinook Bldg., Room 126
This half-day training covers what is involved in getting work done through others. Course content includes giving clear behavioral expectations, effective outcome-based task assignments, motivational coaching and feedback, delegation, decision-making models, removing barriers to effective communication and conflict resolution. Register Here: https://www.eventbrite.com/e/coaching-and-giving-feedback-registration-12139661053

Stories That Engage: Shaping workplace culture one story at a time, November 7, 9 a.m. - 4 p.m., King Street Center, 8th Floor Conference Room
Our work culture is perfectly organized to give us the results we are currently experiencing. So what if people seem disengaged, apathetic, or to be actively undermining a productive workplace? Without awareness, our natural story-telling talents can create a toxic culture of drama and dysfunction. But with intent, we can shape stories that build psychological and emotional engagement. In this interactive one day class, we will: Learn why people disengage from work; Tap into the power of Voice to connect with what you care about; Learn five tools to shape your stories with purpose; Experience the story making process; Describe the attributes of effective storytelling; Shape stories to help you, your co-workers, and your organization engage for better results. Register Here: https://www.eventbrite.com/e/stories-that-engage-shaping-workplace-culture-one-story-at-a-time-tickets-12139865665

Writing Effective Emails, November 12, 1 - 4 p.m., North Seattle College, 9600 College Way North
Are you buried in email? Reduce your email stress and learn to use email as an effective business communication tool. In this entertaining and informative workshop, you’ll learn to compose clear, powerful email messages; organize your in-box; use email more efficiently; know when (and when not) to send email; and avoid embarrassing email mistakes. Register Here: https://www.eventbrite.com/e/writing-effective-emails-registration-9777124643

Engaging Employees in Challenging Times, November 13, 8:30 am - 4:30 pm, WA State Convention Center, Seattle Do you wonder how trends in the current workforce landscape will affect your organization? Do you or your employees feel overworked and underappreciated? Learn how to create a culture of recognition and inspire teamwork & collaboration so that your organization can withstand challenging times. Engaging Employees in Challenging Times will teach you how to create a shared vision and sense of purpose for your organization. A pending shortage of skilled workers, generational differences, contingent workers, virtual employees and globalization in the labor market add to the challenges faced by all organizations. Employees need to be actively engaged in order to cope with uncertainties. Dr. Bob Nelson explains how to create encouraging workforce cultures. Individual strengths create stronger teams, and employees need to be recognized for their team effort and results. Register Here: https://www.eventbrite.com/e/engaging-employees-in-challenging-times-king-county-employees-tickets-12308752811

Service Animals, November 19, 10:30 - noon, Chinook Bldg, Room 115
People with disabilities who use service animals may bring them into county facilities. This workshop covers who is disabled, what service animals do, how to tell a service animal from a pet, and what to do if an animal misbehaves. Preregistration is required -- contact Roxanne Vierra, Disability Compliance Specialist, Office of Civil Rights & Open Government, Roxanne.Vierra@kingcounty.gov or 206-263-2453.


December Training

Conflict Resolution for Supervisors, December 1 & 2, 8:30 a.m. - 4:30 p.m, King County Admin Bldg., 5th Floor Training Room - This comprehensive training will provide supervisors with the practical theory, processes and skills to create a culture of collaboration and direct communication  within their work groups.  Supervisors will learn how to coach employees and facilitate conflict resolution discussions to reduce the cost of conflict and foster healthy work teams. Register Here: https://www.eventbrite.com/e/conflict-resolution-for-supervisors-2-day-training-december-1st-2nd-tickets-12309310479

Change Management for Leaders, December 2, 9 am - 4:30 pm, Seattle Marriott Waterfront, 2100 Alaskan Way, Seattle The “Change Management for Leaders” workshop addresses critical issues related to leading change. Theoretical models and frameworks of transformational and continuous change are described, as well as practical applications.   The return on investment (ROI) of effective change management is reviewed, including how to generate positive morale, how to ensure higher productivity levels, and how to decrease the likelihood of sabotage.  Self-assessment of individual change styles and leadership change skills allows participants to evaluate their own styles within the context of the organization, and allows participants to develop personal strategies of coping with and leading change.  Practical applications to real change opportunities are explored.  Register Here: https://www.eventbrite.com/e/change-management-for-leaders-king-county-employees-tickets-12450069493

Team Building, December 2, 1 - 4 p.m., North Seattle College, 9600 College Way North
Powerful outcomes come from cohesive teams! Discover ways to strengthen your group, overcome challenges, and deliver results. Learn to work with difficult people, enhance communications and seamless coordination skills. Register Here: https://www.eventbrite.com/e/team-building-tickets-9777206889

Performance Under Pressure, December 3, 8:30 am - 4:30 pm, Seattle Center Exhibition Hall, 305 Harrison Street
Are you struggling with disengaged employees? Are the rising operational costs of your organization effecting morale? How can you create and maintain an engaged workforce through uncertain situations? Performance Under Pressure will teach you how to work with “victim” personalities and cultivate productive work teams, and how to transform “victim” employees into fully engaged and productive employees. You will be able to apply practical tools to avoid burnout and stay engaged despite tremendous pressure. The training will help you discover the mindset that will equip your teams to create heroes who will cultivate an effective and positive workforce. The instructor, Dan Diamond, MD, has learned first hand how to lead teams through uncertain situations, and he is passionate about equipping teams and challenging them to make a difference. He led one of the first medical teams into Haiti following their devastating earthquake, and assisted in the Philippines following the Typhoon Yolanda (Haiyan) disaster. Register Here: https://www.eventbrite.com/e/performance-under-pressure-king-county-employees-tickets-12585803477

Communicating with Deaf and Hard of Hearing People, December 3, 9:30 am - noon, MRJC (Kent) Jail Community Room - Deafness is one of the most common disabilities, and there are many ways to communicate effectively with someone who has difficulty hearing. This workshop will discuss sign language interpreters, telecommunications relay services, assistive listening devices, and computer assisted real-time transcription (CART). Preregistration is required -- contact Roxanne Vierra, Disability Compliance Specialist, Office of Civil Rights & Open Government, Roxanne.Vierra@kingcounty.gov or 206-263-2453.

Service Animals, December 3, 1 - 2:30 pm, MRJC (Kent), Jail Community Room
People with disabilities who use service animals may bring them into county facilities. This workshop covers who is disabled, what service animals do, how to tell a service animal from a pet, and what to do if an animal misbehaves. Preregistration is required -- contact Roxanne Vierra, Disability Compliance Specialist, Office of Civil Rights & Open Government, Roxanne.Vierra@kingcounty.gov or 206-263-2453.

Communicating with Deaf and Hard of Hearing People, December 3, 9:30 am - noon, MRJC (Kent), Jail Community Room Deafness is one of the most common disabilities, and there are many ways to communicate effectively with someone who has difficulty hearing. This workshop will discuss sign language interpreters, telecommunications relay services, assistive listening devices, and computer assisted real-time transcription (CART). Preregistration is required -- contact Roxanne Vierra, Disability Compliance Specialist, Office of Civil Rights & Open Government, Roxanne.Vierra@kingcounty.gov or 206-263-2453.

Workforce of the Future: Managing Millenials, December 4, 8:30 am - 4:30 pm, Bell Harbor Conference Center, 2211 Alaskan Way, Seattle Do you know what it takes to be a great leader in the coming decades? Do you wonder how you can best motivate and engage Millenials?  Learn what makes a leader great today and tomorrow AND how you can become an inspiration to your organization in a rapidly changing world. Great leaders have always been a little better at understanding people – today they have to be A LOT better. Fierce socio-cultural shifts, such as our use of technology, individualism, an explosion of choices and diminished trust, have created the need for more psychologically sophisticated leaders. In this workshop, led by award-winning business psychologist, Dr. Kit Yarrow will give you the skills necessary to understand how a psychologically sophisticated leader gears their organization away from negative tendencies and toward productivity. Register Here: https://www.eventbrite.com/e/workforce-of-the-future-managing-millenials-king-county-employees-tickets-12323254185

Creating a Change Management Plan, December 9, 12:30 - 4:30 p.m., King Street Center, 8th Floor Conference Room - If your work group or organization is undergoing a major change related to people (staffing), processes, or structure, this workshop will walk you through the steps to create an effective change management plan.  In addition to having a plan to address the change issues, another benefit of bringing people together to create a change plan is the synergy and engagement that comes from a team being part of the change process.This half-day class is open to anyone who has taken either Change Management for Leaders or King County’s Leadership Academy. Register Here: https://www.eventbrite.com/e/creating-a-change-management-plan-tickets-12920709189

MS Outlook 2010, December 11, 1 - 4 p.m - North Seattle College, LB Bldg., Room LB 3415
Outlook has so much to offer beyond email! Navigate the tools for email, calendar, contacts and tasks. Learn how to sort your in-box and organize it with folders. Create rules to help you better manage your email and Quick Steps to make those common tasks go “quicker.” Learn the different types of appointments in the Calendar including the meeting planner tool. Set-up Contacts, including Groups, and work with Tasks as a project management tool and get beyond send and receive. *Please note that class fees for ALL TECHNOLOGY training classes will be billed to individual departments.  Please make sure that you have the approval of your manager and that she or he understands that this training will be paid by the participant's home department.  Home departments will be charged $79.00 per student for this class, payable at time of registration. Register Here:  https://www.eventbrite.com/e/ms-outlook-2010-registration-9799830557


About the South Seattle, North Seattle, and Seattle Central College Classes

Full-day classes run from 9:00 am to 4:00 pm with an hour for lunch

Please note that class fees for all Technology training classes will be billed to individual departments. Please make sure that you have the approval of your manager and that she or he understands that this training will be paid by the participant's home department.  Home departments will be charged $160 per student for this class.  There is a 2 (business) day cancellation policy for all classes that carry a fee to the department.  If an employee cancels their registration within the 2 (business) day window of time, that employee’s department will be charged the full amount.

College Class Locations

  • South Seattle College: Georgetown Campus, 6737 Corson Avenue South, Seattle, WA 98108
  • Seattle Central College: 1701 Broadway, Seattle, WA 98122
  • North Seattle College: 9600 College Way North, Seattle, Washington 98103